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Customer Feedback

To help us achieve and maintain the high standards we strive for, your evaluation of our customer service and training is very important.  Please take a few minutes to give us your views on today’s session – if there is room for improvement, we need to know!

Your Details
Employee Name:
Company Name:
Trainer’s Name:
Training Date:
Course ID
Notification
Please tick the appropriate box: By Email By Post None
How did you receive confirmation of your booking?
The pre- course booking arrangements
The explanation of the course content
Pre-Course
Please grade the quality of… Poor Average Good Excellent
The pre-course booking arrangements
The explanation of the course content
During the course
Please grade… Poor Average Good Excellent
The trainer's punctuality
Whether the meeting place was appropriate
The value of the trainer’s theory presentation
Whether the trainer set clear objectives for the course
The value of the trainer’s demonstration drive (only rate if applicable)
The quality of the in-vehicle training
How you’d value the manoeuvring exercises
Whether the trainer achieved the objectives that were set
The overall value of the course to you
How did we do?
Please rate your overall experience with Drive & Survive out of 10, where 10 is excellent/extremely valuable and 1 is poor/no value.
Please comment on items you have found useful.
Please give suggestions that might help improve our service in the future.